The Admin Dashboard screen centralizes status, system information and external resources in a single convenient location.

The Admin Dashboard:

• Summarizes server configuration.
• Allows quick access to Configurable Reports and saved Quick Reports.
• Details resource usage.
• Provides access to the ipMonitor Support Portal.
• Allows you to share information with other ipMonitor users and administrators.

To access the Admin Dashboard, click the speedometer icon located on the menu bar:

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The Status tab allows you to view a summary of all Groups currently available in your ipMonitor installation. This screen is updated in real-time, as shown by the animated indicator located in the top-right corner.

The Group Status screen allows you to determine the state of a Group at a glance. It also reports the Group's overall statistics: Monitors currently in a Lost, Down, Warn, Up or Offline state, as well as the total number of Monitors in the Group.

Note: Groups inherit the most critical state of any enabled Monitor(s) they contain. The display order of Groups in the Group Status list is determined by the critical state of each Group.

Dependencies assigned to a Group are listed based on the state of the Monitor. This listing corresponds to the order of Monitor states shown prior to the Dependencies column: Lost, Down, Warn, Up, Offline, Total.

For example, a Dependencies listing of: 0 / 0 / 0 / 2 / 0 / 2 indicates that the Group contains two Dependencies, which are both reporting as Up:

To edit a Group, simply click the icon located in the Edit column corresponding to the Group you wish to edit. You'll be directed to the Edit Group screen, where you can add or remove Member and Dependency Monitors, change the Group Name, etc.

Toggle Full Screen
Clicking the Toggle Full Screen button located on the Group Status submenu bar allows you to view a color-coded full screen summary of your Monitors and Groups. Click the button again to return to the Admin Dashboard Status screen.

Settings for this Page
To change the refresh delay for the page, filter visible rows or play a sound if failures are showing, click the Settings for this Page button located on the submenu bar.

Load Filter
Use the Load Filter option to select a previously saved Filter and display only the Groups and Monitors that match those Filter queries. Clicking the Toggle Full Screen button once a Filter is loaded allows you to display only those Groups and Monitors within a Details or NOC View window.

For more information on using Filters, refer to the section of this Administrator's Guide titled Filtering the Monitors List.

For additional information on configuring the Group Status screen, refer to the Live Reports document.

To view Monitors within a Group, click on the Group Name.

The Details View of Group screen displays the state of all Monitors within a specific Group.

Seven columns are visible by default within the Details View of Group screen:

• Status - The current status of the Monitor.
• Monitor Name - The name of the Monitor. To edit a Monitor's settings, simply click on the Monitor Name to launch the Edit Monitor screen.
• Type - The type of Monitor configured.
• Last Result - The result of the last test performed by the Monitor. Different Monitor types generate specific Test Results and Error Codes in accordance with the technical capabilities of the Monitor. Please refer to the specific Monitor section for a detailed explanation of the Test Results and Error Codes reported.
• Availability - The percentage of time the Monitor has been available. This calculation is based on Coverage time.
• Coverage - The total length of time ipMonitor has been monitoring the resource. Coverage specifically excludes any period while the Monitor is suspended, disabled, or in maintenance mode. This value is reset when ipMonitor is restarted.
• State Change - The length of time since the Monitor changed operational states. This includes time elapsed since scheduled maintenance.

Note: To edit a Monitor's settings, simply click on the Monitor Name to launch the Edit Monitor screen.

Add Column
In addition to the default columns outlined above, two methods are available for adding supplementary columns to display more information about the Monitors being shown. Either click the Settings for this Page button to launch the Display Settings screen, or use the pop-up Drag and Drop selector directly by clicking the Add Column button.

Any Property can be dragged from the Drag & Drop box to the Details View of Group screen. Look for the blue arrow indicator to guide you. The indicator will appear when you drag a Property to a spot where it can be dropped. Dropping the Property will cause a new column to be inserted in the page, along with the appropriate data.

To delete a column, click on the Column Name located on the header bar. A recycle bin will appear in the lower-right corner of the page. Simply drag the column to the recycle bar and drop it there to remove a column.

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The My Reports tab allows you to access previously created Configurable Reports, as well as saved Quick Reports, from one convenient location.

Note: Only those Reports that you have permission to access will be displayed within the My Reports tab.

Report icons and comments will only be visible if these optional settings were configured during the Report creation process. Otherwise, only the Report Name will be displayed.

Click the Edit icon located to the right of the Report Name to edit the Report configuration.

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The System tab allows you to view details about the server that ipMonitor is installed on, as well as the ipMonitor installation itself.

In the event that you need to contact ipMonitor technical support, details such as the ipMonitor version and build number, free hard disk space, physical memory available on the server and other relevant information found here can be particularly useful for troubleshooting purposes.

Version
The ipMonitor Major Version and Build number.

Uptime
The total running time of the ipMonitor 8 Service.

CPU Utilization
The total processor time used by the ipMonitor Service since it was started.

License
The number of Monitors available on the installation and the number of Monitors configured.

Support Policy
The Support Policy ID associated with your installation.

Version
The ipMonitor Major Version and Build number.

Connected
The current connection state of the ipMonitor Report Service.

Uptime
The total running time of the ipMonitor Report Service.

CPU Utilization
The total processor time used by the ipMonitor Report Service since it was started.

Last Report
The date and time the last Report was generated by the ipMonitor Report Service.

Time Taken
The length of time it took the ipMonitor Report Service to generate the Report.

Records Seen
The number of data records gathered during the process of creating the last Report.

OS
The current Operating System and Service Pack level.

OS Version
The numeric Operating System Version and Build Number.

Processor Type
A description of the ipMonitor server's Processor.

Processor Speed
The Processor speed, in MHz or GHz.

Processors Active
The number of processors detected on the ipMonitor server.

MDAC
The version number of Microsoft Data Access Components currently installed on the system.

Physical Memory
The amount of Physical Memory on the ipMonitor server, shown in megabytes (MB) and/or gigabytes (GB). Gray bars indicate available (free) memory, while green bars indicate allocated (used) physical memory on the server. When available memory reaches 10% or less, the color of the available memory area changes from green to red.

Commit Change Memory
The amount of Virtual Memory on the ipMonitor server, shown in megabytes (MB) and/or gigabytes (GB). Gray bars indicate available (free) memory, while green bars indicate allocated (used) physical memory on the server. When available memory reaches 10% or less, the color of the available memory area changes from green to red.

Drive C and Drive E
The amount of Drive Space on the hard drive / partitions located on the ipMonitor server, shown in megabytes (MB) and/or gigabytes (GB). The gray area indicates available (free) drive space, while the green area indicates allocated (used) drive space. If the remaining available drive space is dangerously low, the color of the used Drive Space area changes from green to red.

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The Updates tab allows you to query ipMonitor's update service regarding the latest Upgrades, Updates and Fixes available under the Service Plan.

Click the Scan for Updates button to begin the query process.

Protocol
Choose between the HTTPS / SOAP and HTTP / SOAP protocols. Outbound HTTP or HTTPS access is required to check for updates.

Site
The update service is located at updates.ipmonitor.com. This location is hard-coded and cannot be changed. The site is password protected, requiring ipMonitor to use your Support ID to log on.

Force communication through a Proxy Server
Enable this option to attempt connecting to the ipMonitor Support Portal through your organization's proxy server.

Any new updates that have been released but not applied to the current ipMonitor 8 system will be listed when you click Continue. Information includes:

• Importance level.
• Date of release.
• Build Number.
• List of fixes and enhancements.
• Link to download the Upgrade, Update or Fix.

Before you select this option, first ensure ipMonitor's global Client HTTP Settings have been correctly set up to permit communications with your proxy server. Refer to the Server Settings section for more information.

Note: This feature does not run automatically; it can only be initiated by clicking the Scan for Updates button.

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The Portal tab allows you to search the ipMonitor Support Portal directly from within the ipMonitor interface.

Portal Links
The links on the left side of the screen allow you to access all the major sections of the ipMonitor Support Portal. Click any link to launch the ipMonitor Support Portal in a new browser window.

Portal Keyword Search
Select the knowledge base category you want to search, then enter a keyword or a series of keywords in the fields provided. Clicking the Search button will launch the ipMonitor Support Portal in a new browser window, where the search results will be displayed.

Portal SNMP Database Search
To search ipMonitor's SNMP Center, enter a keyword or a series of keywords in the SNMP Center field. Clicking the Search button will launch the ipMonitor Support Portal in a new browser window, where the search results will be displayed.

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The Sessions tab allows you to view Administrators and Users currently logged in to your ipMonitor installation.

Last Access
The last time the Administrator or User accessed the installation.

Session Age
The length of time that has passed since the Administrator or User logged in.

Guest?
This column indicates whether the account is a Guest Account.

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ipMonitor's Notes feature is ideal for IT departments that have a team of persons accessing and using the Administration interface at various times.

Notes can be used to post messages for other ipMonitor Administrators and Users, such as: configuration settings, policy information, problem resolution, tips & tricks, etc.

If you plan to use Notes to share information with your team, each Administrator and User Account must:

• Select My Settings from the Settings drop-down menu.
• Select Notes for the Start Page.

The Notes screen will then be the first page Administrators and Users see after logging in. Like a message board, new messages will be located at the top of the screen.

To delete a message, check the box adjacent to the message, and then click the Delete button.

To delete all messages, check the box adjacent to the Delete button, and then click Delete.

Note: Administrators can delete any message that is posted. Users are only able to delete messages that they post. Check boxes are only displayed for messages posted by that User.

To add a new message, click the Add Note button.

Messages can be posted in plain text, or Tags can be used to format text. Formatting requires an opening tag and a closing tag. For example, to write Bold Text, you would enter: [B]Bold Text[/B].

Tags can be inserted using the various format options shown below. Alternatively, you can type opening and closing tags directly into the message.

[B] [/B]
Insert bold font.

[I] [/I]
Insert Italic font.

[U] [/U]
Underline font.

[S] [/S]
Strike through a word or a line of text.

[CENTER] [/CENTER]
Center text or an image.

[CODE] [/CENTER]
Set a fixed width font.

[URL] [/URL]
Insert an active URL link.

[FONT] [/FONT]
Set the size, style and color of your preferred font.

[EMAIL] [/EMAIL]
Insert an active email address link.

[IMAGE] [/IMAGE]
Insert an image into your message. Simply enter the URL to the location of the image within the tags.

Preview
Click the Preview button to view the way your message will appear once properly formatted.

Note: Administrators have full control over whether Users can view and / or post messages. The Security / Accounts menu is used to configure Notes Permissions for User Accounts.

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